Clarity in Strategy.
Confidence in Execution.

Delight Customers. Optimize Operations. Deliver Impact.

Team

Akiraka core team comprises seasoned executives, including Aditya Arora (former CEO), Sachin Raje (former CFO), Amit Gupta (former Chief Legal and Compliance Officer) and Chirag Patel (former Chief Strategy Officer). Possessing 100+ years of combined leadership experience at global BPO organisations, Akiraka brings in extensive expertise in scaling BPOs globally, with a particular focus on India and Middle East markets.

Aditya Arora

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Sachin Raje

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Amit Gupta

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Chirag Patel

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Services

Business Consulting

  • Organic growth / GTM Strategy
  • Inorganic growth / Diversification Strategy
  • Digitization Index
  • Business Intelligence and Analytics
  • Process re-engineering
  • Cost optimization
  • Due-diligence
  • Change management / PMO

Outsourcing Strategy

  • Offshore / nearshore / onshore strategy and set up
  • SSC / GCC strategy and set-up
  • Consolidation / optimization of multiple in-house / vendor outsourcing set ups
  • Account mining strategy for revenue optimisation and relationship enhancement

Legal, Risk Management

  • Legal and commercial contract review
  • Automated contract lifecycle management
  • Internal controls and risk assessment framework / risk-based internal audit program
  • Segregation of duties and delegation of authority matrix

Business Transformation

  • Refined CX Journey
  • TOM which includes People, Process, Technology and the governance to sustain the momentum
  • One-IT strategy by bringing aspects such as Data, Infra, Security, Applications under one cohesive system
  • Technology maturity assessment

Human Capital Management

  • AI powered recruitment
  • People structure and succession planning
  • HR Policy and Process Development
  • Organisational Learning and Growth
  • Performance management
  • Senior level recruitment

Who We Are

Akiraka (translates to: ‘total transparency’) is a business consulting and business transformation firm, specialising in inorganic growth strategy, outsourcing strategy, and legal and risk advisory, among other areas. Our mission is to unlock enterprise value by applying proven playbooks rooted in operational excellence, AI and other tech-driven solutions, customer delight and sustainable financial performance.

Our methodology is a structured, hands-on transformation approach

that begins with a comprehensive diagnostic review of a company’s business model, market, operations, technology, and finances to set growth and valuation targets.

10+

Sectors served

15+

AI alliances

100+

years of combined leadership experience

Impact Delivered

Increased Annual Recurring Revenue by expanding customer base (geographical and sector penetration), enhanced service delivery capability through new service lines, and expand into new geographical locations (going to new locations for onshore / nearshore / offshore play and leveraging language capabilities.).

Improved EBIDTA margins through process optimization, implement cost reduction initiatives, enhance resource utilization, and introduction of advanced technological tools.

Improved operational efficiency, and bringing digital transformation / technology-first mind set through the ‘digitization index’ framework, and deployment of RPA tools and AI interventions.

On-boarding a future-ready leadership to execute the strategic plan – with an intent that they will, if required, transition to the new organisation.

Prepare XX for a strategic acquisition by a larger BPO provider or a private equity firm within 3-4 years, optimizing the valuation multiples.

Industries We Serve